FAQs

OPENING HOURS
Wednesday & Thursday: 4pm until late
Friday & Saturday: 12pm until late
Sunday: 12pm-6pm

Reservations can be made up to 3 months in advance online or via email.

We do not have a phone number – please use reservations@carnationcanteen.com for all correspondence and communication.

RESERVATIONS
As some of our seating options are stools, please let us know if you require a chair with a back, and we will do our best to accommodate your request.

Lunch reservations are available on Friday, Saturday and Sunday at 12pm, 12.15pm and 12.30pm for a 2-hour sitting, and second sitting reservations are available at 2pm, 2.15pm and 2.30pm.

Dinner reservations are available Wednesday through Saturday and we offer two dining sessions – the first beginning at 6pm for a 2-hour sitting time, and the second beginning at 8:15pm.

We invite walk-ins to join us for Aperitivo between 4pm-6pm on Wednesdays and Thursdays and 3pm-6pm on Fridays, Saturdays and Sundays.

We take a limited number of reservations for lunch and dinner, and allow space for walk-ins. If your preferred date and time is unavailable, we encourage you to come by and speak to our host or join our waitlist. We check our reservations daily and will be in touch with you if we receive
notice of a cancellation.

DINING TIME
All reservations are 2 hours from the time of your reservation. Tables will be held for a 15-minute grace period in the instance of late arrival.

LARGE GROUPS
Please contact our reservations team for all enquiries for 6-12 guests.<br> We kindly ask all large groups to choose from a $90 or $125 set menu, and dietary requirements can be accommodated with prior notice.
All groups of 8 guests and above are required to pay a $50pp deposit to secure the reservation.

For all enquiries larger than 12 guests, please contact our reservations team for more information on private event arrangements.

MENUS AND DIETARIES
Our a la carte and set menus are highly seasonal, changing weekly. Each menu is loosely mediterranean and we use organic and biodynamic ingredients wherever possible.

We can accommodate most dietary requirements and kindly ask for a minimum of 24 hours’ notice – as our menu is small and seasonal, kindly note that dietary alternatives may be limited.

Please note any requirements at the time of booking, or update us via email.

CHILDREN & PRAMS
We invite children to take a seat at the table and enjoy our menu.

Due to the small size of our dining room, we cannot accommodate highchairs, booster seats, prams or capsules. We do not allow the use of mobile phones, iPads, computers or flash photography, and we do not allow external food to be served in the venue.

ACCESSIBILITY
We are a wheelchair accessible venue. If you or one of your guests is a wheelchair user, please let us know via email or in the comments at the time of booking.

OUTDOOR DINING
We do not offer reservations for our alfresco dining areas due to the unpredictable nature of Melbourne’s weather. Our courtyard and Gore St dining spaces are available to walk-ins for both
lunch and dinner.

DRESS CODE
Smart casual.

CREDIT CARD GUARANTEE AND SURCHARGES
Credit card details are required to guarantee your reservation. We do not store your details,

charge to the card or require a deposit for bookings fewer than 8 guests; providing these details pre-authorises a charge of $50pp in case of late cancellation (within 24 hours) and failure to show with no notice.

A 15% surcharge applies on all public holidays and a surcharge applies to all card payments.

Please be aware that there is a weekend surcharge on Sunday dining.

CANCELLATIONS
We understand that plans sometimes change. We require a minimum of 24-hours’ notice to cancel, reschedule or amend your reservation to avoid a cancellation charge of $50pp.

Please send us an email if you are running late – tables will be held for 15 minutes after your reservation time.

We cannot guarantee a request to change the date of an existing reservation will be fulfilled. If you need to change your reservation date, please contact our reservations team.

If you have any other questions,
please send an email to reservations@carnationcanteen.com.

We look forward to welcoming you.

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